SP
Sana P

1 reviews | Active since May 2016

30 Nov 2016, 01:12

Rude *********** staff

<p>I brought my nephews to watch a movie today. after selling me the tickets and letting me buy popcorn and confectionery, your staff pulled me and my nephew out of the movie claiming that he's too young. after this nasty woman pulled my nephew out of the movie she just left us standing there until i yelled at her to explain to me what is going on and what i have to do. they refunded me my tickets but what about the money i wasted on popcorn combos??? what about an apology??? No apology for selling me tickets then pulling me and my little boy out of the cinema. Leaving them upset and crying. I should have been given a complimentary voucher to at the very least tempt me to come back there. it was a horrible experience. very unprofessional. never coming back. </p>

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