No staff and loads of machines not working

I visited GRC on 26April for the draw.This was an utterly miserable night due to the poor arrangements at GRC.Machines were not working -indicating that the attendant needs to be called.I had to physically go around the casino to look for an attendant.When I took her to the machine requiring an attendant,I was told that nothing could be done since GRC did not have the parts to repair the slot machine.I then got to a playing machine and requested for 'service' on my machine since the machine next to me did not work and people were continuously inserting their cards.I requested for service thrice and the machine machine indicated that the request was sent.More than an hour had elapsed and there was no service rendered.I've been to Emperors palace draw on 27th,they are also renovating,but what a pleasurable experience !!!