Movies at Gold reef

<p>I booked online for movie tickets, the payment went through on my account but the booking was unsuccessful due to error on their side. I received a confirmation email saying that the payment will be reversed. I went to the movies and they advised it takes a day to reflect but it did not. The money still does not reflect. I called to find out what the problem is. I was told a manager would call me back but no one did. I then called again and was told to send my bank statements so that they can see if the reversal was done or not. How can I send credit card statements??? And why would I need to send my personal and critical information to people for something that wasnt my fault??? Annoyed for days!</p>