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Brenda M

1 reviews | Active since Jan 2010

11 Jun 2015, 23:49

Horrible customer service

I called in today at 1pm, to make a booking to secure tickets for a show at the Lyric theatre on Sat 13 June. I had received an sms to call in to secure the tickets. The lady who took my call was extremely cold and abrupt and asked me \ Didn't you read the sms properly"when she asked me what date and time did I want a booking for"

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Replies (1)
Gold Reef City Casino
Gold Reef City Casino's reply12 Jun 2015, 08:14
Official
Hello BrendaDelene,

Thank you for bringing your experience to our attention. Your feedback has been sent to the relevant department Manager who will be in contact with you shortly.

Kind regards
The Gold Reef City Management Team