DP
Dawie P
1 reviews | Active since Dec 2024
02 Dec 2024, 07:49
Greed can destroy a business
So where can I start, aside from the bathrooms that is always clean everything is absolutely unacceptable The rules of ques are not enforced. The allowance of the amounts of people who can enter the park is absurdly large, in which the que lengths are enormous. I live in South Africa and to me an my family this is entirely un affordable, the stores is extremely expensive. The rides themselves are not that bad, those which we could ride and further an ultimately bad experience.
I am sure that if it wasn't for the extremely crowded ques maybe it could have been a better experience.
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Gold Reef City Casino's replyOfficial
11 Dec 2024, 10:04Good day Dawie and thank you for taking the time to review our services. We sincerely regret the aspects of your visit that did not meet your expectations. Regarding the queue management and park capacity, we understand how important it is to provide a seamless and enjoyable experience for all our guests. During peak periods, we do experience higher visitor numbers but we never exceed the allowed maximum capacity per day. Your feedback about the rides is appreciated, and we’re sorry that long queues impacted your ability to enjoy them fully. We are committed to creating memorable experiences for our guests, and your feedback helps us identify areas where we can do better.
Gold Reef City Casino's reply11 Dec 2024, 10:04
Official
Good day Dawie and thank you for taking the time to review our services. We sincerely regret the aspects of your visit that did not meet your expectations. Regarding the queue management and park capacity, we understand how important it is to provide a seamless and enjoyable experience for all our guests. During peak periods, we do experience higher visitor numbers but we never exceed the allowed maximum capacity per day. Your feedback about the rides is appreciated, and we’re sorry that long queues impacted your ability to enjoy them fully. We are committed to creating memorable experiences for our guests, and your feedback helps us identify areas where we can do better.