Bad place to go play slots machines if you not known

Service is poor ,slot machines get resevered for specific individuals who wait for only 1 machine that they are told about .

machine dont have RTP on people who are not from soweto and specific race that i cannot mention you play slot machine with more than R9000 without a small catch which is impossible not to say you must win but machine must play with you by giving spins and little pay not to be quite till the closing ,but when some regurlar ladies and that specific nation play less than 500 they win amazing all the time

you need service on the main floor no one to be found from waiters and waitresses they only save tables where they get Tip of chips ,you report to supervisors it falls on deaf ears , staff must be send to different places and swap for atleast a month we need to see different

i since logged a complaint worse part is only manual form that you not even sure that it will be submitted to right department

no reference or specific name you get to make follow up

this place is really a mess and most people like Tshepo ,John they dont have customer service you complaint to them is a waste of time

you get called to come get present or gift you get there on time you told gift and free play are finished

how can free play get finished before time you get sent to the gyuy calle tshepo his usseless and unprofessional on handling complaints