MS
Mohammed S
1 reviews | Active since Nov 2024
25 Nov 2024, 12:10
A biased rigged casino, will lose your money majority of the time unless you friends with someone in there
A very biased and rigged casino, something I've witnessed, was two of the managers(abieda baatjies and I'm not sure whose the other manager) at the casino side was hinting at one of the dealers to make what seems like a good friend win the game so that they can win a lot of money, which I think is used for personal uses through the person they helping win. idk how often this happens but I've got a glimpse of it and was very conservative about the situation, so I would suggest looking into it through cameras and so on.
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Replies (1)Gold Reef City Casino's replyOfficial
11 Dec 2024, 10:20Good day Mohammed and thank you for bringing your concerns to our attention. We take all feedback regarding the fairness of our operations very seriously and appreciate the opportunity to address this matter.
Firstly, we would like to clarify that Abida Baatjies is an events coordinator at the Theme Park and does not work in or have any involvement with the casino operations.
Secondly, we want to assure you that the outcomes of all games at our casino are completely random and strictly governed by industry regulations to ensure fairness. Our staff members, including dealers and management, have no way of influencing game results, as these processes are monitored and secured by advanced systems including audio & video surveillance. If you have any other concerns, please let us know
Gold Reef City Casino's reply11 Dec 2024, 10:20
Official
Good day Mohammed and thank you for bringing your concerns to our attention. We take all feedback regarding the fairness of our operations very seriously and appreciate the opportunity to address this matter.
Firstly, we would like to clarify that Abida Baatjies is an events coordinator at the Theme Park and does not work in or have any involvement with the casino operations.
Secondly, we want to assure you that the outcomes of all games at our casino are completely random and strictly governed by industry regulations to ensure fairness. Our staff members, including dealers and management, have no way of influencing game results, as these processes are monitored and secured by advanced systems including audio & video surveillance. If you have any other concerns, please let us know
