A Biased Casino!!

Good evening,

What can I say, ever since I was upgraded to Queen Tier and won once in 1 of the Saturday night draws which was a drop compared to what I've played over the last few years, yet I'm one of many individuals that visit and just lose. So I ask how is this even possible? I play with numerous "regular" individuals and noticed they are the only ones who are constantly winning around me, I've witnessed grand and even major jackpots constantly being paid to the same people playing the exact bet I am on the same machines. To me it seems rigged and yes, the casino will spin some nonsense that the machines can't be programmed but I'm certain our cards are. It seems that because I come back to play, my money is good but not good enough to win something. I used to enjoy visiting the casino so often and now it's a waste of my time and money. I now don't visit as much anymore as I noticed other casinos are better to play at. As gamblers we all know the house ultimately wins but it feels good once in a while to leave with a little or much more than what we played. I also noticed the casino no longer awards free-play unless you have the app and get "Bonus Play" which I can honestly say is gone in no time and feels like an incentive to take more money from patrons.

It's disappointing that Gold Reef Casino is biased in WHO they are awarding jackpots to and perhaps their money holds better value than mine!