BAD TREATMENT FOR AN INVESTER WHO ENTRUSTED THEM WITH MY INVESTMENT ASSET FOR OVER 15 YEARS AND FAILED TO COME TO MY AID AT MY HOUR OF NEED.

Struggling to get paid for asset sold as urgent sale to settle school account of my daughter leading to account being handed over to attorneys for collection. Several escalations of junior staff were met with indifference. Considering this was an Urgent Sale owing to unforeseen circumstances which were explained in detail to their staff, it is very sad if the powers that be can be so insensitive even if the situation will affect a child negatively, maybe even for life. Now I'm being told it could take 30 working days to be paid, regardless of the Urgency that forced me to sell my asset in the first place.