Utterly DISGUSTING service

I started subscribing to Godaddy in December 2014 by default because the site that I had purchased was hosted by them. Initially I thought the service to be good, because every time that I contacted them to upgrade, or purchase additional products, they sorted it out immediately. However, during February there was an issue with the hosting plan of my site and the entire site completely disappeared from the internet completely. They claim to do backups of all sites every third day, so I contacted them and asked them to do a site restore to the latest backup that they had. They promptly charged R1799 to my credit card and assured me that everything would be sorted within 48 hours. 3 days went by, and nothing had happened, so started an extremely frustrating time with me having to make a lot of calls to them with lots of promises and absolutely no results. Two weeks of frustration and zero progress from there side, I Eventually contacted a family friend and he got the site back up and running in two hours, but I had to reload the entire site content from scratch. I now have another issue with them and I'm getting nowhere again. Stay away from them, use local. Better the devil you Know