1 reviews | Active since Feb 2024
GoDaddy's WORTHLESS "guides" will waste hours and never help
Yesterday I wasted about 6-7 hours trying to work with the completely useless 4x6 ZPL shipping label GoDaddy provided after I purchased a label for my first order. 14 hours later, I still have this completely useless ZPL file (a shipping label with Zebra Programming Language code made for only one direct thermal Zebra printer that exists in the world) that I can not print. After wasting from 11a until 6:30pm yesterday trying to get help from several different “guides” I received ZERO helpful support. So what I ended up doing this morning was purchasing a 2nd label from PirateShip.com (and eating the cost of the $7 completely useless ZPL shipping label from GoDaddy) so I could get my customer’s package to USPS this morning. On top of that, in my frustration yesterday, I accidentally clicked the “refund shipping label” button so my customer has been refunded the $5 he paid for shipping which means I am in the hole $7 for GoDaddy’s useless ZPL label + $5 refund back to the customer + another $7 for my own label (a PDF label) purchased separately from Pirate Ship (which, by the way, was a PDF 4x6 label provided by Pirate Ship that I printed in 2 seconds with no issues using my Rollo label printer) so I spent a grand total of $19 (which is $19, not including the 6-7 of my life GoDaddy wasted with the ZPL useless file nonsense so if you include my time wasted by GoDaddy's "guides", this label cost me roughly $619) for 1 shipping label when this could have cost only $7 if GoDaddy would have simply provided a printable (PDF) shipping label. I can not seem to get any useful help from any of these so-called GoDaddy "guides" (I have tried probably 17-18 times over the past 2 weeks with different guides and wasted countless hours with absolutely ZERO help from GoDaddy guides. GoDaddy might as well of hired AI robots because the level of "help" coming from GoDaddy "guides" is non-existant. If you want a nightmare website with zero help ever, choose a Godaddy ecommerce website. I was previously on the Shopify platform paying way too much money until they stopped offering phone support. Because Shopify stopped offering phone support, I removed my ecommerce site from Shopify, lost $313 in non-refundable annual pay-in-advance fees, only to enter the bottomless void of ZERO support at GoDaddy. And be ready to be hung up on whenever you call GoDaddy phone support because that's what they do if they've spent more than 5 minutes with you (after 5 minutes, they tell you they've over-extended their time with you and hang up the phone - this has happened to me almost every single time I've called GoDaddy phone support, and all of this is after waiting on hold a min. of 45 min. for each call).
