RB
Rudi B

1 reviews | Active since May 2018

28 Jun 2023, 00:20

godaddy should go %^$#@@ themselves

I wanted to add a online store to my current website. Before doing so I requested to speak to one of the 24h support members. The person I spoke to said that there would be no issues in registering the payment platform to my site.

This was not the case after paying for the upgrade, i came to a point where I could not register payment details as the site doesnt recognize the country that I reside in. I spent the next hour speaking to another support member that came to the conclusion that the only way for me to receive my refund for the upgrade was to delete the website that ive been paying for the last few months. Not to mention the amount of hours spent on actually creating the site.

If anyone reading this today , is in the market for a provider , please do yourself a favour and stay away from the bull**** that they would like you to believe.

The support line merely gives generic answers that are basically just question set out to annoy you into eventually giving up.

this is an actual responce that i received.

"Please note that if you are looking for the refund, the product must be deleted - YES As you said that you downgraded the plan from e-commerce to standard that means the upgradation charges are extended it's validity.'

Vanu G from the highly awarded support team at godaddy.

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