Abysmally poor service from Godaddy

I have spent the better part of my day trying to sort out issues on the technical side with our marketing and web builder subscription. I have called 4 times and every single time was put in a call waiting system, for over 22 minutes. The total time spent waiting is an hour and 9 minutes. I now give up. I have spent as R100 on airtime holding and waiting. I was helped by a guy called Jason, who could not actually sort out the issue. He then told me to send screen shots to another email to have a supposedly more high up technically astute person trouble shoot the problem. I am now realising, that in all likelihood, there is absolutely no one available, and in fact , people are just put on hold, and they have zero intention of sorting out urgent issues, issues that actually have serious knock on effects on business, marketing, public relations and much more.

I would seriously urge anyone who is looking for a web builder to NOT use Godaddy. It is the equivalent of using helkom in South Africa. You are simply setting yourself up for frustration, a poorly designed builder and zero accountability from staff. Abysmally poor service. Their chat window staff do not even know the most basic technical aspects and I in the end, had a friend who is a developer help me, so I could complete composing the mailer, and provide the correct code. Once I was finally ready to send the mailer, only to encounter that all the functionality for sending out a mailer on my account, had been disabled, seemingly, on purpose. This after it was working fine before, when testing. That was roughly at 5pm, It is now 9:09pm and I am still in a call waiting system. I should get my yearly subscription back for this pain and frustration, not to mention the total lack of professionality for us not being able to send our mailer out on time.