SD
Sinenhlanhla D
1 reviews | Active since Nov 2015
06 Jun 2023, 20:04
Terrible service
Terrible service and assistance from your company since my vehicle was towed from the accident scene! I need my items back please . Been trying to get hold of your offices to no avail even the agents dropped the phone on me today and I was livid ! I was told I would be called back and nothing
Helpful (0)
Replies (10)0
Replies (10)
GoBid's replyOfficial
07 Jun 2023, 12:04Our offices have tried a number of times to make contact, but your number keeps going to voicemail. We think your line is being affected by the cell networks in your area. We will continue trying.
GoBid's reply07 Jun 2023, 12:04
Official
Our offices have tried a number of times to make contact, but your number keeps going to voicemail. We think your line is being affected by the cell networks in your area. We will continue trying.
SD
Sinenhlanhla D's updateReviewer Update
07 Jun 2023, 12:06It was not a number of times at all! It was only once , I will await the further contact as promised
SD
Sinenhlanhla D's update07 Jun 2023, 12:06
Reviewer Update
It was not a number of times at all! It was only once , I will await the further contact as promised
GoBid's replyOfficial
07 Jun 2023, 12:25We have managed to make contact, and will make the necessary arrangements, as discussed with our Head of Branches. GoBid assures you of our best customer service at all times.
GoBid's reply07 Jun 2023, 12:25
Official
We have managed to make contact, and will make the necessary arrangements, as discussed with our Head of Branches. GoBid assures you of our best customer service at all times.
SD
Sinenhlanhla D's updateReviewer Update
07 Jun 2023, 13:23Thank you for the apology and response.
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Sinenhlanhla D's update07 Jun 2023, 13:23
Reviewer Update
Thank you for the apology and response.
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Sinenhlanhla D's updateReviewer Update
29 Jun 2023, 06:57Please may the manager kindly contact me , I apologise I misplaced the contact number to make an appointment for the collection of the items ,I had been unable to due to illness
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Sinenhlanhla D's update29 Jun 2023, 06:57
Reviewer Update
Please may the manager kindly contact me , I apologise I misplaced the contact number to make an appointment for the collection of the items ,I had been unable to due to illness
GoBid's replyOfficial
29 Jun 2023, 07:26Good morning, we will get someone to contact you shortly.
GoBid's reply29 Jun 2023, 07:26
Official
Good morning, we will get someone to contact you shortly.
SD
Sinenhlanhla D's updateReviewer Update
29 Jun 2023, 13:25I have tried calling in three times now to no avail, lines are bad , still not contacted back , I need urgent assistance for Tomorrow please may someone kindly make contact ***
SD
Sinenhlanhla D's update29 Jun 2023, 13:25
Reviewer Update
I have tried calling in three times now to no avail, lines are bad , still not contacted back , I need urgent assistance for Tomorrow please may someone kindly make contact ***
GoBid's replyOfficial
29 Jun 2023, 15:04We believe one of our branch representatives has been in contact with you to make arrangements?
GoBid's reply29 Jun 2023, 15:04
Official
We believe one of our branch representatives has been in contact with you to make arrangements?
SD
Sinenhlanhla D's updateReviewer Update
29 Jun 2023, 15:06The regional manager was in contact with me Ms Anikha and she provided the best professional service ! Thank you for the prompt assistance
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Sinenhlanhla D's update29 Jun 2023, 15:06
Reviewer Update
The regional manager was in contact with me Ms Anikha and she provided the best professional service ! Thank you for the prompt assistance
GoBid's replyOfficial
29 Jun 2023, 16:01Thank you for taking the time to acknowledge the good service you received from Anneke. We will definitely share her success with her peers, and see where others can learn from her.
GoBid's reply29 Jun 2023, 16:01
Official
Thank you for taking the time to acknowledge the good service you received from Anneke. We will definitely share her success with her peers, and see where others can learn from her.