****S

I don't know what **** this company and FNB insurance are playing at! Firstly, I don't understand why my car was towed here to begin with. Now no one can give me an accident report about my car. FNB is sending me to you and you are sending me back to them. I honestly don't have time for your mouse and cat games!

Secondly, you have hired staff that lack customer integrity, no respect, ******** and rude! How can Dakane Maluleka be a team leader when she can not resolve small issues? What do you mean you can not give me the number of the branch that is holding my car if you have nothing to hide?