kM
kudzai M

1 reviews | Active since Jul 2021

28 Jul 2022, 14:44

refund!!!!!

deposited money into the accounnt so easy but now to withdraw since i lost the bid takes forever since as i want to look for the car somewhere else.

0
Replies (3)
GoBid
GoBid's reply29 Jul 2022, 09:30
Official
We received your refund request on 26 July, and tried to make contact with you to complete your profile in order for us to process your refund, but our calls were unanswered. Please upload a copy of your ID and Proof of Residence in order for us to process your refund, or you can email them to ***.

GoBid requires certain documents in order to adhere to certain compliance regulations, and also to practice due diligence when processing refunds, as we take the job of safe guarding your money very seriously. As soon as we have your documents, we will be able to proceed with your refund.

Thanks for your co-operation.
kM
kudzai M's update01 Aug 2022, 10:53
Reviewer Update
No calls I received from Go bid, I am the one who kept calling.... Last time I called I spoke to a lady called Sharon Nhleza who request me to send her my ID copy to finalise my refund on Friday in the morning but till now no money has been refused in my account... Why is it so easy to deposit bt to get ur refund it's a mission.now losing more chances to get a car bcz I am waiting for my 5k.. Tns
GoBid
GoBid's reply01 Aug 2022, 12:55
Official
Your refund was processed today. Thank you