Poor customer care at Gobid

Hi, I purchased a vehicle on 1st March 2024 from Gobid Durban, I have no joy in receiving my registration documents, I have to this date contacted Gobid over 10 times, I was informed that there is an admin mark to my name at the licensing department, I have been twice to the licensing department to be informed I'm all clear, Gobids team is not helpful, they have promised to get back to me as soon as they speak to their supervisor, then that's the end, this has happened on 3 occasions, i have no joy in sorting this issue, I'm truly disappointed,