JM
John M

1 reviews | Active since Oct 2015

10 Apr 2024, 15:41

Gobid worst Auction house ever

I have always written a good reviews for gobid as a company, because they use be good in every aspect of their business. But lately they have become one of the worst auction house there has ever been, I buy car from different auction house and I understand clearly they sell salvage. Recently I bought a vihicle from gobid, this is actually on the 5th of April 2024, I am under the impression that they should endorse if a vihicle is stripped to prepare the buyer that amongst the faults you can clearly see be aware the vihicle is stripped. Upon buying of this vihicle I realize that the computer box is not on the car it is ******, I bring this to their attention gobid.

Noting this is not the first time I buy a vihicle and their staff stole a computer box from this car, the first time luckily the manager was close by and he was shown that the computer box is not there and he sort it out quickly. I continue buying cars from them although their services was at time not so great.

Know full well that ***** people are the ones who strip and ***** the parts from the vihicle, now I have to be inconvenienced by an investigation of a ****** computer box. I buy lots of cars from other auction house for over this phenomenon of cars loosing computer boxes happens only at gobid, because they don't employ proper security services. How does internal investigation help me as client? I guess my money or support to their business means nothing. I can deal with that, what I can't deal with is mess up my clients because of their arrogance, now when I call the manager they can't even take my call. Be careful when buying from this ****ers, for over 15 years buying cars from Smd or Auction nation I have never had a computer box ****** from a car. All I will ask from gobid is please handle your customers with care because you might loose it all through arrogance.

0
Replies (2)
GoBid
GoBid's reply19 Apr 2024, 14:54
Official
Please provide information on the vehicle so we can assist. We also advise that you address concerns in writing to ***. GoBid does not resolve matters on Hellopeter.
JM
John M's update19 Apr 2024, 16:10
Reviewer Update
I am frustrated by the management of Gobid for not treating clients, with fairness, and to be told there is no physical evidence that there was a computer box in the car is Just an insult. Why was it not endorsed that the car was stripped.

Red BMW 1 series 2011 model bought from Kampton park.


Good day John Hope you are well? As our conversation earlier this week. I have spoken to our investigation department. We will not take liability for the missing computer box as there is no physical proof that there was a computer box under the cover. We will be able to sell the car on consignment with no residual on it. Hope all is in order? Kind Regards Quinton Naude D: +***3 | M: +***3
E: *** | www.gobid.co.za
T: *** | W: ***