1 reviews | Active since Apr 2023
GoBid is a ****. a day light *******
We have successfully made a Bid on a false presentation. The vehicle was presented as a running vehicle but the engine is damaged due to Head gasket failure. We would have known what we buying if pictures of an engine dipstick was provided. They hide the vehicles faults so consumers can fall into a trap. They knew that by not displaying the Engine oil pictures consumer will believe that the car its running as they stated on the AD. They hide faults on some of the cars so they can get higher offers
Consumer are trapped in unfair and not honest bidding, they hide under the Auction title, because unfair practice goes unnoticed.
There were no pictures of an Oil dipstick, this is not a honest dealing because this conduct is misleading buyers to buy the vehicle believing the engine is okay.
The important of a Dipstick presentation is to provide buyers with a view/ indicate of what state the engine oil is. This matter is the same as selling a water damaged vehicle without stating its water damaged.
This issue has been a nightmare.they want to resell the car, so i can get my money back, what kind of ***** is that, because it’s still unfair and not honest conducting of Business. If you resell the vehicle u will have to provide the dipstick presentation and this will possibly bring the price value low ,because buyers will be aware that they have to rebuild the engine.
This is a day light *******. I will make sure South African know about this ****. Once the vehicle is sold they freeze the pictures to clean the evidence. We will expose this. people need to know this. i will get a journalist, so people can know.
They state they comply with Consumer Protection Act No 68, 2008, but there's no right to fair and honest dealing
The vehicle in question was advertised as follows 2011 VOLKSWAGEN GOLF VI GTI 2.0 TSI DSG, GoBid Pretoria, 4APJV5FN. Additional images are not available after sale publicly on our website, to protect the information on the vehicle, but may be requested from our offices. However, at the time of advertising the sale, there were 16 external photos of the vehicle on our website, as well as 18 additional photos of the exterior, interior and engine. You also failed to mention that once invoiced, you as the new owner are sent an email with all these images immediately. If you were not comfortable with the amount or type of photos prior to the sale, you had an option to request additional images from our branch, or the option to view the vehicle at our branch in person. Our branches are open Monday to Friday, 8am to 5pm, excluding public holidays.
Please read our GoBid | Terms and Conditions and refer to the following:
6. All vehicles are sold as “Motor Salvage”, irrespective of their condition, and therefore sold “as is”.
14. Bidders and Purchasers hereby acknowledge that they have fami****ised themselves with the condition of the vehicle prior to sale, and that no warranties or guarantees are made on any vehicle sold.
18.2 We encourage all buyers to visit our premises to inspect the vehicle should they be unsure before making a purchase.
GoBid is very clear and transparent throughout the sales process about the condition of our vehicles, and we make every effort to educate consumers about buying salvage. GoBid complies with the Consumer Protection Act, as well as the South African Insurance Association's Code of Motor Salvage.
The vehicle in question was advertised as follows 2011 VOLKSWAGEN GOLF VI GTI 2.0 TSI DSG, GoBid Pretoria, 4APJV5FN. Additional images are not available after sale publicly on our website, to protect the information on the vehicle, but may be requested from our offices. However, at the time of advertising the sale, there were 16 external photos of the vehicle on our website, as well as 18 additional photos of the exterior, interior and engine. You also failed to mention that once invoiced, you as the new owner are sent an email with all these images immediately. If you were not comfortable with the amount or type of photos prior to the sale, you had an option to request additional images from our branch, or the option to view the vehicle at our branch in person. Our branches are open Monday to Friday, 8am to 5pm, excluding public holidays.
Please read our GoBid | Terms and Conditions and refer to the following:
6. All vehicles are sold as “Motor Salvage”, irrespective of their condition, and therefore sold “as is”.
14. Bidders and Purchasers hereby acknowledge that they have fami****ised themselves with the condition of the vehicle prior to sale, and that no warranties or guarantees are made on any vehicle sold.
18.2 We encourage all buyers to visit our premises to inspect the vehicle should they be unsure before making a purchase.
GoBid is very clear and transparent throughout the sales process about the condition of our vehicles, and we make every effort to educate consumers about buying salvage. GoBid complies with the Consumer Protection Act, as well as the South African Insurance Association's Code of Motor Salvage.
Please go back and read my complaint because u never answered my questions or resolved the matter.
I never gotten a call from Gobid ever since.
U never provide engine dipstick pictures on most of your cars, especially non runner. This proves that consumers buy vehicles with head gasket failure without knowing for a higher prices.
Provide evidence that additional pictures with the Engine oil dipstick were capture on this matter.
U are not transparent. If u were honest and fair on the above matter. This would have been resolved by now.
What steps did u take to resolve the matter?
U don’t have a complaints department. Consumers have to be transferred to different people until our airtime run out.
Why do u hide the engine oil dipstick on most car. This prove that u hide them, because u don’t want to reveal the state of the engine?
How do u make consumers aware if the vehicle had head gasket failure. With water damages u do stated on description.?
U state that u comply with consumer protection Act. Please explain how the above matter was a fair deal. How do u protect consumers from vehicles with head gasket failures when the engine oil pictures are not provided.
Please go back and read my complaint because u never answered my questions or resolved the matter.
I never gotten a call from Gobid ever since.
U never provide engine dipstick pictures on most of your cars, especially non runner. This proves that consumers buy vehicles with head gasket failure without knowing for a higher prices.
Provide evidence that additional pictures with the Engine oil dipstick were capture on this matter.
U are not transparent. If u were honest and fair on the above matter. This would have been resolved by now.
What steps did u take to resolve the matter?
U don’t have a complaints department. Consumers have to be transferred to different people until our airtime run out.
Why do u hide the engine oil dipstick on most car. This prove that u hide them, because u don’t want to reveal the state of the engine?
How do u make consumers aware if the vehicle had head gasket failure. With water damages u do stated on description.?
U state that u comply with consumer protection Act. Please explain how the above matter was a fair deal. How do u protect consumers from vehicles with head gasket failures when the engine oil pictures are not provided.