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Nosipho N

1 reviews | Active since Oct 2018

23 May 2024, 12:31

appalling customer service

quick to take money yet one has to go through an excruciating refund process. your whats app line is sleeping and responds in its sweets marry time. management is never available to take calls. consultants are not honest on processes ,finger errors are for the client to fix and follow up on I am not even pacified as a client with an immediate transfer. really appalling customer service

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Replies (2)
GoBid
GoBid's reply23 May 2024, 13:41
Official
We apologise for the delay in your refund. The bank rejected our initial payment to you, and took a few days to show it returned. We have made payment to you today.
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Nosipho N's update23 May 2024, 13:43
Reviewer Update
lies i had to let you guys know that u paid incorrectly. why must i wait another 72 hours