No internet all the time with Go connect

Item: Go Connect
Rating: 1
Author: Portia M

The past 3 months have been a nightmare with unstable internet. when you call their technical support they tell you everything is fine but the internet is buffering every 15min. Its a Saturday today, no internet. The technical support does not answer calls, i have been calling the whole day. I work from home and have to make excuses everyday about my bad connection. Go connect does not value their clients.

Helpful (0)

Replies (1)

Go Connect's replyOfficial

17 Sept 2024, 14:02

Good day Portia
Upon careful review of the support tickets logged we observe no issues with the line,
Our team will continue to monitor your line and be in contact should we see any changes

For speedy assistance please contact us on the following:
*** - To speak to a consultant
www.goconnect.co.za - logging a ticket on your profile
***

Please feel free to reach out to us should you need any assistance

Go Connect

Go Connect's reply17 Sept 2024, 14:02

Official