JV
Jessie V

1 reviews | Active since Jun 2020

30 Jun 2020, 11:13

Go Connect - The worst wifi service provider

Go Connect only provides excuses a for their lack of service. In the 18 months I have been with Go Connect, I have had downtime amounting to about a month and its the same in my entire complex. Amazingly the wifi is down everyday in the morning until 08h00. At night the modem is slow or no service. We are in lockdown with everyone working from home and wifi is not a luxury. For someone who is up to date every month with paying subscription...having Go Connect as wifi partner is not recommended

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Replies (1)
Go Connect
Go Connect's reply16 Oct 2020, 12:15
Official
Hi Jessie, we're sorry to hear that. We do strive to assist, we also doubled all our clients speeds at no extra costs during lockdown to assist those working from home. Please could you send us your details as we are unable to locate you on our systems. We look forward to assisting you further