Go Connect name should change to NO connect

Such a petty there is not a no star rating as they don't even deserve 1 star. We stay in a complex and the fiber was installed by Go connect leaving us no choice but to use Go connect as a service provider. In the past 2 months we have been off for a total of 9 Day in 2 months! 18 Feb & 19 Feb, 24 Feb to 27 Feb, 9 March and 11 & 12 March. If you phone for support at night you are told the manager is on the toilet, they will call you back and no call back is received. Corne and Judy are the two rudest ladies to deal with even though they are management. They keep on blaming their service provider Linked Africa for the poor service they give. I have never received such appalling service in my life. Companies and staff never realize that we as customers are paying their salaries and that they will not have a job if they don't have customers!