Bad service planning, Rude manager Judy, I had to cancel the service

Judy Very Rude,

They made me to wait for them to come install, I booked a day off at work, 8h 30, they told me they no longer coming, they have an emergency.

I ask to speak to the manager, I was referred to Judy, she said to me It's still early I must just go to work.😅😅

That's how rude she can be. At my work there are plans in place not like go connect, I was planned off. She just said that as if maybe at her work there are no planning

When I told her , that is rude she said no it's truthful. I thanked their services cause I'm worried about the future if she manages her company like this.