NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Glynwood hospital
How is Glynwood hospital rated on Hellopeter?
Hellopeter has tracked Glynwood hospital across 85 reviews. Glynwood hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Glynwood hospital? Write a review to help others decide.
Recent reviews (6)
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Share Your Experience1 reviews | Active since Mar 2018
One of the worst hospitals
One of the worst hospital experiences I have ever had. From admission and casualty treatment to the billing process thereafter, the entire experience has been an absolute nightmare. I am currently being pursued for payment on a disputed account relating to a next day return casualty visit for the same unresolved medical issue on their end. Two claims were submitted, one was paid, while the second was declined. Upon querying the matter with my medical aid, I was advised that two separate claims should not have been submitted in these circumstances. Despite formally disputing the account and repeatedly attempting to resolve the matter, I have been met with delays, a complete lack of communication, and ongoing threats of legal action. My dispute was finally acknowledged 4 months later and I was provided with a date by which I would receive feedback. That date came and went without any response. Instead of addressing the concerns raised, I received yet another demand for payment. I am currently in my third trimester of pregnancy, and the high levels of stress caused by the manner in which this matter is being handled is completely unacceptable. Patients should not have to chase for answers while simultaneously being threatened with legal action on an account that remains under dispute. Patients deserve transparency, proper communication, and fair treatment when legitimate concerns are raised. Since this incident, I have chosen to seek treatment elsewhere, where I have experienced an exceptionally higher standard of care, professionalism, and communication. The contrast compared to my experience at Glynwood has been stark. As a result, I have had no hesitation in recommending those facilities to others, whereas I would not recommend Glynwood based on my experience.
1 reviews | Active since Mar 2018
One of the worst hospitals
One of the worst hospital experiences I have ever had. From admission and casualty treatment to the billing process thereafter, the entire experience has been an absolute nightmare. I am currently being pursued for payment on a disputed account relating to a next day return casualty visit for the same unresolved medical issue on their end. Two claims were submitted, one was paid, while the second was declined. Upon querying the matter with my medical aid, I was advised that two separate claims should not have been submitted in these circumstances. Despite formally disputing the account and repeatedly attempting to resolve the matter, I have been met with delays, a complete lack of communication, and ongoing threats of legal action. My dispute was finally acknowledged 4 months later and I was provided with a date by which I would receive feedback. That date came and went without any response. Instead of addressing the concerns raised, I received yet another demand for payment. I am currently in my third trimester of pregnancy, and the high levels of stress caused by the manner in which this matter is being handled is completely unacceptable. Patients should not have to chase for answers while simultaneously being threatened with legal action on an account that remains under dispute. Patients deserve transparency, proper communication, and fair treatment when legitimate concerns are raised. Since this incident, I have chosen to seek treatment elsewhere, where I have experienced an exceptionally higher standard of care, professionalism, and communication. The contrast compared to my experience at Glynwood has been stark. As a result, I have had no hesitation in recommending those facilities to others, whereas I would not recommend Glynwood based on my experience.
1 reviews | Active since Jul 2012
Pathetic service
Took my wife to casualty unit for abdominal pain. We got there round about 21:00. We waited until after 00:00 before a doctor could see her as there was apparently no doctor at casualty unit. What kind of casualty unit does not have a doctor. Its pathetic to say the least.
1 reviews | Active since Jul 2012
Pathetic service
Took my wife to casualty unit for abdominal pain. We got there round about 21:00. We waited until after 00:00 before a doctor could see her as there was apparently no doctor at casualty unit. What kind of casualty unit does not have a doctor. Its pathetic to say the least.
1 reviews | Active since Oct 2010
Disgusting state
We had to visit the Ampath Laboratory last Saturday - the state of the floors and general cleanliness was disgusting. Spilt food on the floor, marks all over. It is obvious that this office had not been cleaned for days. When I asked the staff, they informed me that the cleaning staff are contracted to the Glynwood;. I took photos of the floor becuase it was so bad.
1 reviews | Active since Oct 2010
Disgusting state
We had to visit the Ampath Laboratory last Saturday - the state of the floors and general cleanliness was disgusting. Spilt food on the floor, marks all over. It is obvious that this office had not been cleaned for days. When I asked the staff, they informed me that the cleaning staff are contracted to the Glynwood;. I took photos of the floor becuase it was so bad.
1 reviews | Active since Jan 2014
Glynwood Hospital do not care for there patients
I went in for a day procedure- I was placed in Maternity ward, on coming out of surgery I asked the nurse please I need a cup of coffee, they put the blood pressure on me and it was beeeeping continuously because my blood pressure was low, I was left to my own devices still waiting for my coffee. Yet I see the invoice from Glynwood was R20 000 for one day. Thank you to Wiesenhof still in my surgical gown and a gown over I went with my drip and had the best cup of coffee and cheese cake. when I went back to my room there was food obviously not eaten and I am still awaiting something to drink worse exeperience ever stay away!!! The nurses are all on there cell phones and talking to one another loud I did record it- they ignored my beeping machine! Felt like a Government hospital Not value for moneyh at all
1 reviews | Active since Jan 2014
Glynwood Hospital do not care for there patients
I went in for a day procedure- I was placed in Maternity ward, on coming out of surgery I asked the nurse please I need a cup of coffee, they put the blood pressure on me and it was beeeeping continuously because my blood pressure was low, I was left to my own devices still waiting for my coffee. Yet I see the invoice from Glynwood was R20 000 for one day. Thank you to Wiesenhof still in my surgical gown and a gown over I went with my drip and had the best cup of coffee and cheese cake. when I went back to my room there was food obviously not eaten and I am still awaiting something to drink worse exeperience ever stay away!!! The nurses are all on there cell phones and talking to one another loud I did record it- they ignored my beeping machine! Felt like a Government hospital Not value for moneyh at all
1 reviews | Active since May 2024
BEST EXPERIENCE
My experience at Life Glynnwood Hospital was exceptional from beginning to end. Bianca in Casualty was an absolute angel, going above and beyond to assist us with the medical aid complications and handling the situation with compassion, patience, and professionalism. In the general ward, Sister R. Mdluli provided care that was not only friendly and efficient, but deeply sincere — she made me feel supported and cared for every single moment she was on duty. Dr Clifford was equally outstanding; his expertise, calm manner, and genuine dedication make him the best doctor I have ever dealt with, and I will never trust another general surgeon the way I trust him. Every member of staff contributed to an incredible experience — from nurses and cleaning staff to security and even the coffee shop team — all greeting with warmth and kindness. Life Glynnwood Hospital is truly fortunate to have such remarkable people who turn a stressful time into a comforting, positive experience.
1 reviews | Active since May 2024
BEST EXPERIENCE
My experience at Life Glynnwood Hospital was exceptional from beginning to end. Bianca in Casualty was an absolute angel, going above and beyond to assist us with the medical aid complications and handling the situation with compassion, patience, and professionalism. In the general ward, Sister R. Mdluli provided care that was not only friendly and efficient, but deeply sincere — she made me feel supported and cared for every single moment she was on duty. Dr Clifford was equally outstanding; his expertise, calm manner, and genuine dedication make him the best doctor I have ever dealt with, and I will never trust another general surgeon the way I trust him. Every member of staff contributed to an incredible experience — from nurses and cleaning staff to security and even the coffee shop team — all greeting with warmth and kindness. Life Glynnwood Hospital is truly fortunate to have such remarkable people who turn a stressful time into a comforting, positive experience.
1 reviews | Active since Dec 2024
Daniel at Life Healthcare Head office
So this review is for one amazing employee with the name Daniel at the Life healthcare head office thank you for your great customer service you are the only person that has helped me after I have tried for 2 months to get a hold of Frieda Bronkhost for the casualties refund.
1 reviews | Active since Dec 2024
Daniel at Life Healthcare Head office
So this review is for one amazing employee with the name Daniel at the Life healthcare head office thank you for your great customer service you are the only person that has helped me after I have tried for 2 months to get a hold of Frieda Bronkhost for the casualties refund.