ER
Elmarie R
1 reviews | Active since Oct 2022
04 Aug 2025, 19:30
Bad Service
Unreliable My experience with Gloot has been nothing short of frustrating and disappointing. I placed an order with the promise of delivery within 2-3 days. However, it has now been over 5 days, and my parcel hasn’t even been handed to the courier.This demonstrates a clear lack of reliability in Gloot’s operations. When I contacted The Courier Guy, they informed me that Gloot had not provided the parcel for delivery. Sent mail to Gloot and still no feedback from them
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Gloot Nutrition's replyOfficial
05 Aug 2025, 10:05Dear Elmarie,
Thank you for reaching out and sharing your experience. We sincerely apologise for the delay in both your parcel and our initial response — we understand how frustrating this must have been and truly appreciate your patience. The delay was due to one of the items in your order, the Gloot Slim & Burn, being temporarily out of stock. It was restocked yesterday afternoon, and your parcel is now complete and has been handed over to the courier for delivery today.As a gesture of goodwill and to compensate for the inconvenience, we’ve included a complimentary Flat Tummy Tonic in your order. We hope this adds a little brightness to your day and shows our commitment to making things right. We’re continuously working to improve our service and communication, and your feedback helps us do just that.
Regards,
The Gloot Team
Thank you for reaching out and sharing your experience. We sincerely apologise for the delay in both your parcel and our initial response — we understand how frustrating this must have been and truly appreciate your patience. The delay was due to one of the items in your order, the Gloot Slim & Burn, being temporarily out of stock. It was restocked yesterday afternoon, and your parcel is now complete and has been handed over to the courier for delivery today.As a gesture of goodwill and to compensate for the inconvenience, we’ve included a complimentary Flat Tummy Tonic in your order. We hope this adds a little brightness to your day and shows our commitment to making things right. We’re continuously working to improve our service and communication, and your feedback helps us do just that.
Regards,
The Gloot Team
Gloot Nutrition's reply05 Aug 2025, 10:05
Official
Dear Elmarie,
Thank you for reaching out and sharing your experience. We sincerely apologise for the delay in both your parcel and our initial response — we understand how frustrating this must have been and truly appreciate your patience. The delay was due to one of the items in your order, the Gloot Slim & Burn, being temporarily out of stock. It was restocked yesterday afternoon, and your parcel is now complete and has been handed over to the courier for delivery today.As a gesture of goodwill and to compensate for the inconvenience, we’ve included a complimentary Flat Tummy Tonic in your order. We hope this adds a little brightness to your day and shows our commitment to making things right. We’re continuously working to improve our service and communication, and your feedback helps us do just that.
Regards,
The Gloot Team
Thank you for reaching out and sharing your experience. We sincerely apologise for the delay in both your parcel and our initial response — we understand how frustrating this must have been and truly appreciate your patience. The delay was due to one of the items in your order, the Gloot Slim & Burn, being temporarily out of stock. It was restocked yesterday afternoon, and your parcel is now complete and has been handed over to the courier for delivery today.As a gesture of goodwill and to compensate for the inconvenience, we’ve included a complimentary Flat Tummy Tonic in your order. We hope this adds a little brightness to your day and shows our commitment to making things right. We’re continuously working to improve our service and communication, and your feedback helps us do just that.
Regards,
The Gloot Team