DS
Deon S

1 reviews | Active since Jul 2017

19 Sept 2017, 00:03

Zero service and feedback

Been trying to get a refund for a handset which I was billed for but never received since the end of April.My emails of which I have sent many are now being ignored.Do not even try to phone this company,they will either cut you off or put you on hold indefinitely.By the way ,their replies on hellopeter seems to be machine generated as all the replies are more or less the same. I am now going the legal way and will soon see the Glocell CEO in the small claims court.Stay away from this company,cancell all your contracts with them,they are bad news.

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Replies (1)
Glocell
Glocell's reply20 Sept 2017, 09:44
Official

Good day Deon,

Thank you for your post.

Please accept our apologies for the poor service which you have received, as well as for the inconvenience and frustration caused,

Please rest assured that we have followed up on your Credit with Management; we will be in touch shortly.

Kind Regards,

The GloCell Team

P.S. My name is Shevaughn, who responds manually to every post. Feel free to email me at ***, should you require any further assistance.

Best regards,