Yet another frustrating day with Glocell

<p>I just want my contract terminated. For the last 3 days, I phone the 'customer service' line and after choosing option 3, I wait for +-38m and the call is cut. Emails to their customer service are useless, they never respond.</p> <p>I cannot understand why it is so difficult to terminate a contract.</p> <p>The rude Indian guy that answered 3 days ago was rude and misinformed me to get it done via Cell C since there is a backlog in erminations since June (how this is possible is beyond my thinking). Cell C cannot help since there are no details attached to the number. So this guy was imcompetent and cut the call on me while I was still enquiring on why this cannot simply be done via email? I don't know how to terminate this contract - there is zero communivation channel available?</p>