1 reviews | Active since Sept 2016
wrong billing no service
<p>good day all</p> <p> </p> <p>I`ve been asking glocell to correct my billing with them. they are debiting more money that what I signed up for. I been phoning them for an long time and sented them so many emails. they never get back to me and when I check in nothing is been done about it. When I phone them they tell me they will sorted it out but to no suprise they just leave it like that. Glocell never gave me any service from day one what sould I do get an lawyer perhaps.</p> <p> </p> <p>please this is been going on since 01/02/2016 I still have all the emails as proof of their no service.</p> <p> </p> <p>thanks so much</p> <p> </p> <p>kind regards</p>
Hi Hendrik,
We are really sorry for the experience that you have had with us so far. We will surely help you resolve this. We have picked up on our system that your line was deactivated on the 19th of September and that you have been in contact with our support team regarding your matter as well. We assure you that the team will help you with this.
The GloCell Team
Best regards,
Hi Hendrik,
We are really sorry for the experience that you have had with us so far. We will surely help you resolve this. We have picked up on our system that your line was deactivated on the 19th of September and that you have been in contact with our support team regarding your matter as well. We assure you that the team will help you with this.
The GloCell Team
Best regards,
