Worst service provider in South Africa

<p>I have upgraded my contract with Glocell almost 3 - 4 months ago I phoned numores times in gave my details each time got hang up a lot of times i even haven`t received my new phone but have paid the contract each month as i am bound by the contract. I have tried to phone the head office no but the operator got frustrated and hanged up once again then i decided to send a mail to the Customer support Email Address i received a quick respond "automated" the same day but that was the 31/08/2016 and 15 days later still nothing but i received my new bill to pay.</p> <p>I do not know what to do anymore it feels like they can break contract because they are the supplier and we always must just go with the flow</p>