WORST SERVICE I HAVE EVER RECEIVED!!

<p>As many people have probably experienced with this company, I too got sucked into the **** of taking out a contract with them for 24months and recieve a free cruise with MSC (a reputable company). . </p> <p> </p> <p>Happily signing a contract with them not knowing all the trouble, issues and not forgetting the cost on airtimeand endless 'onhold' calls i would have to go through to even get an answer from this company.. </p> <p> </p> <p>Sad to say if that if someone were to responsed to me now that it would probably be to let me know that i no longer qualify or i have forfeited my 'voucher' for the cruise. I planned to get married in January 2017 and this was the perfect "HoneyMoon" I could give to my new bride, both of us were super excited, But the fact that I have called over 50 times to the Joburg number given on the terms and conditions page .. that honeymoon has only but faded away. </p> <p> </p> <p>The service I have recieved from Glocell and TLC Rewards and been TRUELY DISAPPOINTING!! </p> <p> </p> <p>If Glocell does not "Gear-Up" on their customer service and repair damaged relations with their new & existing clients. (e.g like fixing all the isssues regarding this MSC Cruise..) They will loose not only their current clients but new ones as well... You'll be suprised how many people check "hellopeter" before purchasing from certain service providers and especially with electronics... " word of mouth " is a powerful thing..</p> <p> </p> <p> </p>