Worst Service EVER!!! Promises and Lies

<p>Glocell has got to be the worst service provided in SA!</p> <p>I took out a contract in June 2016, said contract came with a free family cruise. After numerous issues with the actual contract, my issues were finally resolved in October.</p> <p>Then my next hurdle.... Come November, the booking period opened for the cruise. I completed all my forms, verfified that I was on the list to receive the cruise and have never heard back from anyone!!!</p> <p>I wasted hours on the phone trying to call the number provided by no one has EVER answered. In December, I received a sms with a link to a GloCell page apologising and requesting that I resubmit my documents. This was duly completed.</p> <p>Surprise surprise.... not a single response since!!!!</p> <p>Once again, daily unanswered phonecalls and a complete waste of my time.</p> <p> </p> <p>How do companys get away with unfilfilled promoses and NON EXISTANT SERVICE?????</p> <p> </p> <p>Is there anyone that can contact me to resolve this????</p> <p>Glocell isn't the ones left to deal with the disspointment that my kids now face due to this non existant trip!</p>