WJ
WASEEM J

1 reviews | Active since Dec 2012

04 Sept 2017, 15:32

WORST SERVICE EVER - INCORRECTLY DATA CHARGES

I have a Business Corporate account which like others has been transferred over from Altech Autopage to GloCell as Cell C is the network I am on.

However, if I had any choice in the matter, I would never have moved to GloCell.

Customer Service is completely non existent and their accounts department does not want to understand that I should not be billed for Data if I am constantly on Wifi at Home and my business premises.

I have also sent numerous emails Requesting that my Contradct be mgrated over to prepaid so that they can stop billing me as I have an account that I WILL NOT BE PAYING until they resolve the incorrectly billed Data Charges, For the months of April and May 2017 I had been billed Over R3000.00 for DATA.

I had been requesting to have my number migrated to Prepaid since December 2016 and till now, this is not being done.

The account now has charges over R11,000.00 as a result of GloCells incompetence and not migrating my number over to prepaid as I had requested.

I have previously spoken received Reference number ********** 8 and spoken to Siyabonga.

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