1 reviews | Active since May 2016

05 May 2016, 12:59

worst service ever

AUTOPAGE CELL CUSTOMERS HAVE BEEN MOVED OVER TO GLOCELL its a total nightmare ,you can not get through the call centre,when you do agents drop calls ,ceo does not respond to emails neither do customer services ,i am been billed for a new contract ,plus my ended contract and i have not recieved the new sim till date

0
Replies (3)
Glocell
Glocell's reply18 May 2016, 11:34
Official

Dear Pauline,

We are really sorry for the way you feel. We have forwarded your details to our support team to follow up on your matter. We have been receiving an influx of customer queries and we assure you that we will help you to resolve your matter; please bear with us during this time. We sincerely apologise once again for the inconvenience caused as a result of this.

Warm Regards,

GloCell

Best regards,

Glocell
Glocell's reply18 May 2016, 11:34
Official

Dear Pauline,

We are really sorry for the way you feel. We have forwarded your details to our support team to follow up on your matter. We have been receiving an influx of customer queries and we assure you that we will help you to resolve your matter; please bear with us during this time. We sincerely apologise once again for the inconvenience caused as a result of this.

Warm Regards,

GloCell

Best regards,

's update03 Jun 2016, 11:55
Reviewer Update

hello glo cell its been two months now i am been billed for a service i dont get , stop apologizing and contact me ,i was not contaxt till date , i have called your call centre over and over again ,support does not answe, i am on hold the for one hour it cuts off and and it goes on , clearly your company does not have business s****s, all i want to do is cry please cancel my account ,i do not have a service ,can some one HELP ME I AM DESPERATE ,the CEO has put an email address on the website ,you can numerous emails ,but no response

help