WORST SERVICE EVER

So my line got suspended and i made payment of R4712.31 on the 25th of October 2017. I have been in contact with Shevaughn Nankervis Marketing Assistant ********** ********** , and with 14 emails back and forth and proof of payment send twice, still today the line has been suspended (14 days) and she confirmed sending the proof of payment to "credit control". WORST SERVICE EVER !!!!

so today the 8th of November 2017 i called the customer line, after giving all my information and explaining my situation the lady says please hold... and then she drops the line, did not get her name...

i called back again and spoke to another lady called FHAMIELA whom managed to assist me and allocating my payment and re-opening the line in less then 10 minutes. And after telling her about the previous lady dropping the line, she said that it makes her job difficult because people working there does this and she ends up with the angry complaining clients. I would just like to thank you very much Fhamiela for assisting me and doing what others could not do for 14 days, and i wish you good luck in that awful company called Glocell.

Since Glocell took over from Autopage Cellular i have never had so much problems and "****" with my service provider, its as-if they just dont give a F.. All Glocell care about is getting their money and F.. the rest. I have been a Client for over 10 years maybe longer, But its sad to say that by my next upgrade i will cancel my contracts with Glocell , and i cannot wait for that day !!

Thank you GloHell for your awful ****ty service !!!