Worst Service EVER!!!!!!

<p>First of all I was not informed that I need to complete a form to discontinue with my contract after experation date, so I paid the amount owing and completed the relevant form to stop the contract but this week I received a sms saying that i am in arrears and they are going to suspend and so they did after I sent the cancellation form 23/3/2017. I tried to phone them today and was holding on for 15min before they said I am being transfered to a consultant just to get to where I have to leave a voice recording NOT even speaking to a person!!!!! This is a business phone and I need it to be reconnected immediately!!!! Please please help me asap. Thanx Shonette Viviers (ns; I have proof of my cancellation letter being sent and confirmation from them receiving my letter) </p>