Worst service Ever

<p>I had made glocell awake many times during the contract of bad lines, dropped calles and bad coverage but the advided that it was no an issue on thier side so I called in several times prior to my contract exireing so that I would know exactly when I would be rid of my contract and pathetic service. I was advised that my contrat ends on the 13th of may if my memory serves me correctly and when I asked how to cancel to contract I was advised that the contract automatically goes to prepaid I asked if the consultant was sure and he reasured me. Only to call when I needed to port my number to be advised that I needed to have sent in cancelation form. I was livid and demanded to speak to a manager, i was put on hold and my call was cut. I have recieved no cancelation form, I have had no one call me. I ahve posted on the face fook site but I can not find my post, I sucpect that it was removed. I will not pay a month longer than I must for your pathetic service glocell. you must pull you agents call and see what I was advised and deal with the agent accodingly.</p>