1 reviews | Active since Oct 2016
Worst service ever
<p>My phone has been suspended for the past 7 days. I called the call centre over several time to find out what the issue was and apparantly my limit was reached. A limit of R300. I was never notified that a limit was in place. My montly bill is on average around R2000 a month. I spoke to the agent who increased the limit and connected the phone back on. An hour later the phone was suspended again. I called again and the agent opened the line. 20minutes later the phone was locked again. I called again and the same thing keeps happening. I have spent already over a R1000 calling the call centre but no agent picks up. When i do eventually get through the call cuts off. Worst pathetic service I have ever recieved in my life.</p>
Good day,
We are sincerely sorry for the frustration and inconvenience caused!
Please provide us with your GloCell account details and the mobile number in question. Please remember to post it as a private reply so that we can see the number.
Warm Regards
The GloCell Team
Good day,
We are sincerely sorry for the frustration and inconvenience caused!
Please provide us with your GloCell account details and the mobile number in question. Please remember to post it as a private reply so that we can see the number.
Warm Regards
The GloCell Team
