CM
Corne M

1 reviews | Active since Oct 2016

13 Oct 2016, 07:07

Worst possible Customer Service

<p>I am not a complainant by nature and had to register to hello peter just to get someone to listen to my complain because no one at Glocell seems to do the trouble to answer a call. I can write books about the bad service ive been getting since getting transferred from Autopage. It is just an issue to get a data bundle add on to ones account if one is lucky enough to get someone to answer the phone. Knew i shouldnt have upgraded after the transfer but shows that my initial gut feel was right. By far the worst customer service experience ive ever came accross in our country.</p>

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Replies (1)
Glocell
Glocell's reply13 Oct 2016, 10:17
Official

Dear CorneMeyer,

We do apologise for the intolerable service you have been receiving from the GloCell Team.

We can assure you that we have requested for a GloCell team member to contact you in order to assist you in loading bundles.

Warm Regards

The GloCell Team