sB
stephen B
1 reviews | Active since Aug 2012
26 Jul 2016, 08:33
worst mobile provider
<p>when it was autopage there were no problems and now glocell have taken over it is virtually impossible to do business with these people. My contract is due for an upgrade and we have dealt with the Greenstone branch, Blaine Pietersen, manager at upgrades, ********** , glocell call centre ********** 234 and no one can assist. I have been told people will get back to me and no one does, the latest is that I have been told that even though I have had a contract of R250 and more for 4 years they will not issue a contract of R159 as I cant afford it.</p>
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Glocell's replyOfficial
24 Aug 2016, 14:48Dear Stephen,
We are really sorry for the way you feel and for the lack of assistance that you have received with your upgrade. We have notified our support team of this and they will assist you with your upgrade and they will advise you of all the necessary information as well; your reference number is ********** .
Kind Regards,
The GloCell Team
Best regards,
Glocell's reply24 Aug 2016, 14:48
Official
Dear Stephen,
We are really sorry for the way you feel and for the lack of assistance that you have received with your upgrade. We have notified our support team of this and they will assist you with your upgrade and they will advise you of all the necessary information as well; your reference number is ********** .
Kind Regards,
The GloCell Team
Best regards,