Worst experience of 'customer service'

<p>After my debit order failed to go off on the first I made effort to contact glocell Klerksdorp branch of which I was informed all is ok and my information with baking details are correct on their system. Today I get a notification that my line is blocked due to non payment!!! Not only do you wait for more than an hour for their 'customer care' line but when requesting the klerksdorp branch to terminate your line they cannot help!! This is all very unpleasant and a bad first impression of Glocell. NEVER IN MY LIFE WILL I WILLINGLY SUPPORT THEM!! PS MY TICKET LOGGED FOR TERMINATION HAS NOT YET BEEN ***ISTED WITH EITHER!!</p>