Worst experience ever.

Get called for upgrade. Go in to store and select upgrade. Get told the upgrade package will start when old contract runs out. Two days later, on new contract. New contract is wrong and not what I asked. Old contracts data and airtime gone. Go in to store and lodge query, they will resolve. Week later, nothing. Go into store again and repeat queries. Week later nothing. This repeats for 3 months. Go to store, store closed down! Log online queries. Queries gets closed with nothing done. Log more queries, nothing gets done. Want to check on latest query, website not working! Queries gone! PLEASE in you life don't go to this pathetic company!!!