Worst customer service support ever!!!

<p>I decided to take a contract with Glocell for a mobile router that they had on special with a free ship cruise voucher. They had not debited me for 3 months, I had to make a manual payment yet I had given them my banking details and was told (only after calling them myself) that my line would be cut off if payments aren't made. I was also promised a ship cruise voucher in June and it is now October yet I have still not received it or any correspondence with this regard. I have emailed and tried to call them numerous amounts of times whilst having my calls being cut off after holding on for over an hour. I have gotten no assistance from them to date. This is by far the worst service provider EVER!!! Pathetic customer service as well! </p>