1 reviews | Active since May 2016

24 May 2016, 05:27

Worst customer service known to man

<p>So, my husband has been trying to upgrade his contract with glocell. Should be easy right? Wrong. They have a wonderful app you can use, except they don't bother to respond. They don't answer calls or emails either. Still waiting for response from the carrier ***eon we sent. If you consider using them, don't. Just don't. </p>

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Replies (1)
Glocell
Glocell's reply15 Jun 2016, 20:59
Official

Dear Janini,

We are really sorry for the way you feel and for the lack of assistance that you have received for your upgrade. We have notified our sales department of your matter and they will help you to get onboard. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell