WORST CUSTOMER SERVICE EVER

Have been trying to update banking details since July, various mails sent. My line has been disconnected, I have paid this account by EFT and suddenly they debit my bank account. No correspondence whatsoever from anyone at Glocell and try contacting them, either you hold on for ever or you cut off and they don't call you back.

Now they state they will refund me ONLY on the 8th January 2018

I WILL MOST DEFINITELY NOT BE CONDUCTING FUTURE BUSINESS WITH THIS COMPANY