1 reviews | Active since Aug 2016
Worst Customer Service Ever
<p>Since Nashua mobile moved over to GloCell I began to receive the worst service ever. Every month I suddenly receive this huge data accounts. After I queried the amounts they suggested that I should take a 3GB reoccurring data bundle which I took, but still no changes.</p> <p> </p> <p>With all this happening I also now need to call them monthly, as the system by itself has suddenly put a limit on my account and also by itself removed the monthly reoccurring data bundle. Thus charging me the excessive huge amounts of data charges? Why is this happening</p> <p> </p> <p>Can I please get this sorted? who do a person speak to get this rectified? as customer service is non-existent?</p> <p> </p> <p>I am not a happy client right now and I am thinking of moving all my contracts directly to Cell C</p> <p> </p>
Dear Jacques,
We are really sorry for the bad experience that you have had with us so far. We have notified our support team of your matter and we assure you that they will help you; your reference number concerning your query is ********** .
Warm Regards,
GloCell
Dear Jacques,
We are really sorry for the bad experience that you have had with us so far. We have notified our support team of your matter and we assure you that they will help you; your reference number concerning your query is ********** .
Warm Regards,
GloCell
It does not help me to logg Calls as Glo cell promise and promise, but my bils keep going way over R1500, per month
Why do you take out contracts , but then gloceel does not activate the correct stuff on their network, and then double chrge there customers ???? is your customers not important to you??
It does not help me to logg Calls as Glo cell promise and promise, but my bils keep going way over R1500, per month
Why do you take out contracts , but then gloceel does not activate the correct stuff on their network, and then double chrge there customers ???? is your customers not important to you??