1 reviews | Active since May 2016

03 Jun 2016, 12:04

WORST COMPANY EVER

<p>hello glo cell its been two months now, i am been billed for a service i dont HAVE , stop apologizing on my review, and contact me do something contructive ,i was not contacted by your company till date , i have called your call centre over and over again, endless stress , support does not answer, i am on hold the for one hour it cuts off and and it goes on ,i re-dial and the same procedure continues , clearly your company does not have business s****s, your sales agents cut the calls and refuse to assist ,when you ask for a manger ,they say they are in a metting and then cut the call, is this your policy, all i want to do is cry please cancel my account , and refund my money,i am paying for an account that i , do not have ,can some one HELP ME I AM DESPERATE ,the CEO has put an email address on the website ,you can send numerous emails ,but no response bottom line you can not get service , please can autopage take back their existing customers ,cause glo cell is a night mare</p> <p> </p> <p>help</p>

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Replies (1)
Glocell
Glocell's reply07 Jun 2016, 08:31
Official

Dear Pauline,

We are really sorry for the experience that you have had. We have notified our Billing department of your matter. We will give feedback on your matter as soon as we receive more information on your matter.

Warm Regards,

GloCell

Best regards,