FC
Fanie C

1 reviews | Active since Jul 2017

25 Jul 2017, 10:22

Worst Client Service EVER !!!

<p>I have been trying to contact Glocell without success, the call center just drop your calls and if you log a ticket on the Glocell website it never gets attended too.</p> <p>What am i to do ???</p> <p> </p> <p>Since they took over from Autopage my celular service client service is up to S4!T !!! But when they call you with a new offer they are quick to get your details and sell you something !!!</p> <p> </p> <p>I will not renew my contract with them , and i urge people not to join them !!!</p> <p> </p> <p>Regards</p> <p>Fanie</p>

0
Replies (5)
Glocell
Glocell's reply25 Jul 2017, 11:36
Official

Good day Fanie,

Thank you for taking the time to air your dissatisfaction.

Please accept our sincerest apologies for the lack of service which you have received from the team.

Please rest assured that your matter has been escalated and you will be contacted shortly.

Kind Regards

The GloCell Team

FC
Fanie C's update26 Jul 2017, 08:07
Reviewer Update

You have all my details ,

Send me statements for my 2 accounts and your banking details, to my email address...

FC
Fanie C's update27 Jul 2017, 10:44
Reviewer Update

Im still waiting !!!!!!!!!!!!!!

FC
Fanie C's update18 Aug 2017, 10:07
Reviewer Update
They Just dont care !!!!! Bull**** this !!!
FC
Fanie C's update24 Aug 2017, 14:20
Reviewer Update
still nothing, they just dont care, will tell all my friends and family and everyone i meet never to join glocel and to not renew their contracts , i wont !!! bunch of assholes !!!