mP
melissa P

1 reviews | Active since Oct 2015

12 Sept 2016, 12:25

worst cell phone company to deal with- ***********...

<p>I took out a contract with Glo Cell about three months ago. It was a wi-fi device. They, till today have failed to connect me. My husband once to twice a week and the agents cannot sort the problem and I have been billed in the process as well. they activated the sim once and two days later deactivated it. they claim its a tecnical error and will escalate the problem but three months later, these *********** people have done nothing to resolve the problem...</p> <p>Your agents dont know what they are doing, what type of a company are yourl...</p> <p> </p>

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Replies (2)
Glocell
Glocell's reply13 Sept 2016, 09:26
Official

Dear Packreem,

Thank you for taking the time to alert us of your matter.

We would like to extend our profuse apologies for the inconvenience we have caused you.

Please rest assured that a proficient GloCell Team Member will be contacting you to assist with your mater shortly.

Warm Regards

The GloCell Team

mP
melissa P's update13 Oct 2016, 10:43
Reviewer Update

They at it again. Who runs this company, their call center, what a group of *********** people...im fed up with the quality or lack of quality of this CO. It took them months, after numerous calls to ******** staff to connect me to wifi. Then for a 1 sec use of the wifi I'm billed R1300 . yes and u can imagine what a nightmare it is getting through to their call centre and when u do , u only have arrogant *********** staff again..my biggest regret us not sticking with the usual service providers. No matter how good the deal ppl, run, cos it's endless hassle to deal with them...