AL
Alinah L

1 reviews | Active since Mar 2017

28 Mar 2017, 09:02

Worse Service Ever

<p>I sent a termination form in August 2016, I was not billed any more from then but now I receive an email from Altech Autopage of Debtors correspondance telling me I owe them R1687.91. What the hell is this?</p> <p>I call the credits call centre and they never answer. If I don't get a call about this today I will be taking this very far.</p>

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Replies (3)
AL
Alinah L's update28 Mar 2017, 10:37
Reviewer Update

I have been calling the credit call center from 9am and still no one is answering, how do they expect me to get assistance?

AL
Alinah L's update30 Mar 2017, 10:40
Reviewer Update

Finally Glocell answered they phone 3days later and I was assisted.

Glocell
Glocell's reply03 Apr 2017, 10:51
Official

Dear Adlanga,

We sincerely appreciate you taking the time to air your dissatisfaction as well as your satisfaction.

We do hope that we have restored your faith in us.

Kind Regards

The GloCell Team